Terms & Conditions
The term ‘CBRT’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
How do I take advantage of any promotional codes?
If you have a Promotion or Media Code you simply need to enter this at the checkout and this will calculate any discount available at that time. Please note that only one promotional offer can be used at any one time and these do not apply during Sale periods or on Clearance products that have already been discounted.
Can I use more than one promotional offer at a time?
Only one promotional offer can be used at any one time and these do not apply during Sale periods or on Clearance products that have already been discounted. If a promotional offer has automatically been added or you would like to use another discount promotion, you can remove this from your basket as part of the checkout process.
What are your delivery charges and timescales?
Please see our delivery/returns section for details.Please note that if there is an item, which is out of stock then the whole order, will be put on back-order and we will notify you of an estimated delivery date. The postage charge will only be made once the order has been completed. Please check all goods on receipt, as any damaged or faulty goods need to be reported within 3 working days.
Can I order an item that is temporarily out of stock?
If something is temporarily out of stock, it can be ordered over the telephone provided it is due to be back in stock within one month.
Can I change my delivery address?
You can change delivery address providing the order has not already been packed. If you need to do so please contact our customer service team.
Can I add an extra item to my order?
If you wish to add an item to your order, you can add it provided it has not already been packed. Please phone us to check and so that we can take payment for the additional items as we do not store your card details or have access to the card details for security reasons.
Description of Products
We take great care to ensure that the details and descriptions of our products on the website are correct at all times. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Can I choose a different delivery address to the billing address?
Yes it is possible to choose a different delivery address to billing address. The first address is the delivery address. This will automatically fill the billing address, which is on the second page. This needs to be changed to the billing address if it is different. If it is a gift, you can add a gift note and this can be included in the parcel. If requested, we can email the invoice to your billing address for your records.
Can I order items to be sent outside the UK?
Yes we ship to international destinations. Delivery charged at our discretion but as a guide – Europe from £10.00 and International from £15.00. If however you cannot find your country in the drop down list please contact us firstname.lastname@example.org.